7 Questions to Ask Before Signing a New Lawn Care Company in New Albany, MS

Hiring a lawn company shouldn’t feel like such a daunting task, but without knowing what to look for, you might be stressing about what makes one company different from another. It’s no secret that there are plenty of lawn care options in Tupelo, Oxford, and New Albany, MS.

In this article, we will help you understand what to look for when seeking professional lawn care.

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1. Is Professional Lawn Care Worth It?
2. What Services Do You Offer?
3. What Is Included in Your Lawn Care Services?
4. How Long Have You Been in Business?
5. What Happens If I Have a Question or Concern?
6. What Makes Your Lawn Care Company Different From Others?
7. What Do Others Say About Your Lawn Care Company?
   Your Wise Choice in Lawn Care in Tupelo, Oxford, and New Albany, MS

Knowing what questions to ask can help you in the selection process. You want to ask the right, truth-revealing questions that will help set you up for success before signing any lawn care contracts.

1. Is Professional Lawn Care Worth It?

Before you get too far in the research process, you might be asking yourself if professional lawn care is really worth it.

Obviously, we feel strongly that the answer is yes.

While it’s true that you can buy fertilizer and weed control at the hardware store, if you care about getting the best results, then it makes sense to invest in professional lawn care.

For one, it takes the guesswork out of your hands. You don’t have to try to figure out what needs to be done (or how to do it) because you’ll have a professionally trained lawn care technician handling that for you.

It also means getting commercial-grade professional products applied to your property, which will be far superior to anything store-bought you might be using.

However, the “hidden” benefit of professional lawn care that people often overlook is the value of having a regular eye on your property as trained lawn care technicians conduct their scheduled visits. This is a great way to gain assurance that your lawn is in good hands and that problems are being detected when they arise.

2. What Services Do You Offer?

Understanding what services any given lawn care company can offer is an important starting point and a differentiator among professional lawn care services. You can generally find this out yourself by looking at a company’s website.

It can be a red flag if a company tries to become a “jack of all trades.” After all, the full saying goes, “jack of all trades, master of none.”

If a company is trying to do everything from home repair to painting to window washing AND lawn care, there’s a good chance they’re not highly specialized in lawn care. And the truth is, lawn care can be complicated.

You want to make sure you choose a professional lawn care company that truly specializes in that type of work.

3. What Is Included in Your Lawn Care Services?

We understand that there can be a lot of confusion around “what’s included in lawn care.” Every lawn care company groups its lawn care packages differently and includes different services.

But at the heart of lawn care are fertilization and weed control. These are the two primary lawn care services that should be included in any lawn care program.

In fact, sometimes that’s all you need for a healthy lawn. That’s why Lawn & Pest Solutions makes these two services the base of their lawn care programs. We don’t want to charge you for services that you don’t need.

Of course, other issues do pop up, like disease and pest problems. A lawn care company should offer services that can be added to address these health issues, if needed, such as fungicide applications for disease and various pest control services.

Our approach is to keep a close eye on your property and add these services if and when they are actually needed.

4. How Long Have You Been in Business?

When hiring a lawn company, you want to make sure you choose one with experience. One problem with hiring a brand-new company is that they may be inexperienced and more prone to mistakes. They also may end up being a fly-by-night company that you can’t build a long-term relationship with.

Unfortunately, there are horror stories of homeowners who have hired a lawn company, only to have it pick up and leave town without notice. Sometimes, these homeowners even end up being cheated out of owed services with no refund.

Ideally, you want to choose a lawn care company that has a decent amount of experience.

At Lawn & Pest Solutions, we have been in business since 2002. We have a long history of experience in New Albany, MS and the surrounding area.

5. What Happens If I Have a Question or Concern?

Another important question that you can ask before hiring a lawn company is about their level of communication (including how they communicate). If you have a question or concern, will someone actually answer when you call the company? Will there be someone there to help you?

A lot of companies get away with offering lower pricing because they have a bare-bones staff. They don’t actually have any available to help you with questions or concerns. The “one-worker-and-a-truck” type of business is the worst example of this scenario.

But even smaller companies with more than one worker might not invest anything in customer service. This can be incredibly frustrating if you’re trying to reach someone.

We’ve all been in situations where it’s felt impossible to get someone on the phone or to get an answer to our question.

At Lawn & Pest, we care about alleviating these burdens by being highly responsive. We always encourage our customers to contact us with questions or concerns.

We value communication as much as you do! We answer all calls locally, not through a call center, and we can return calls within 24 hours and be on your property within 48 hours to address any questions or concerns.

We also send post-service text messages to all our customers, providing updates on the work completed. Additionally, we offer helpful recommendations on things they can do on their own to ensure optimal results. Often, steps you’re taking on your own (like mowing and watering) can contribute to your lawn care results.

We truly care that you’re seeing success and want to help!

6. What Makes Your Lawn Care Company Different From Others?

This might feel like an awkward question, but the truth is, lawn care companies already know how they compare to their competition. In fact, at Lawn & Pest Solutions, we’ve written a series of articles comparing our lawn care company to others.

So, don’t hesitate to ask a lawn care company that you’re thinking about hiring what makes them different.

Some of the things that tend to be differentiators for us are the fact that we are a locally owned and operated company that feels “big” in terms of experience and capabilities but “approachable” in terms of family-friendly service and communication.

We tend to be mistaken for a bigger company than we are, but we attribute that to the high level of service we offer.

We employ registered professional lawn care applicators with 20+ years of experience caring for lawns in this area. Our family-owned business with an all-local staff believes that when we care for our team members, they take better care of our customers.

Because we aren’t a massive company, we’re also able to be highly communicative and really get to know all of our customers.

When you’re a smaller company, you’re more nimble and can spend extra time with customers and answer questions so they are more comfortable with the progress their lawn is making.

Of course, we’re also honest and transparent. We know we’re not always the right fit for everyone. At the end of the day, we just want to see local homeowners choose a professional lawn care company that meets their needs.

7. What Do Others Say About Your Lawn Care Company?

It always helps to see what others might have said about a lawn care company that you’re thinking of hiring.

One helpful place to research this information yourself is on a third-party review site like Google Reviews. This forum allows real customers to rate their lawn care service and share feedback on their experience. It’s helpful to see what others might say about a lawn care service that you might hire.

Ideally, you want to look for professional lawn care companies with many 5-star reviews. Obviously, even the best companies have a negative review from time to time, but the overwhelming majority should be positive.

At Lawn & Pest Solutions, we have 500+ 5-star reviews.

We have received many positive comments about the knowledge our certified and licensed lawn care technicians share with customers, our responsiveness to lawn care concerns, and the way we treat our clients’ lawns as if they were our own.

We love hearing these comments from our customers. It reinforces that we’re doing things right with our local lawn care customers.

Your Wise Choice in Lawn Care in Tupelo, Oxford & New Albany, MS

Signing with a new lawn care company can really feel like a stressful decision. Particularly if you have had problems in the past. We know that many homeowners have had to switch lawn care services because they were not getting the results or experience they desired in Tupelo, Oxford, and New Albany, MS.

But you must make the choice that’s right for you. By taking the time to conduct your research, you’ll feel well-equipped to narrow down your options and make a wise selection. Hopefully, these questions have provided a starting point for conversations with the companies in our region.

A company's willingness to answer questions can also be telling!

At the end of the day, keep in mind that there are lots of companies that can fertilize your lawn or treat your weeds, but you also want a company that is going to treat you right. You don’t want to have to make phone calls that go unanswered or work with a revolving door of technicians. You simply want to find a lawn care partner that you can trust. You deserve this much when you are paying for their services.

The best way to figure out if that’s the kind of experience you’re going to have is to do your research ahead of time!

At Lawn & Pest Solutions, we’re here to help. We understand the reasons why people end up canceling lawn care or looking for a new company. But we’ve built our company to be different.

When you make a smart, well-researched choice, you build a long-term relationship with a lawn care provider in North Mississippi and finally get the lawn…and the relaxation…that you deserve.

Want to improve your lawn’s health and create a thicker, greener lawn? Lawn & Pest Solutions can help you with lawn care in North Mississippi. Get started today with a free quote. Together, we’ll customize a plan that gives you the most attractive lawn on the block.